The follow-up-first CRM

Never lose a client because you forgot to follow up.

8eightyone brings lead signals, follow-ups, tasks, and client replies into one calm workspace. AI helps you choose the next step and draft the message, while you stay in control of what gets sent.

Free to start. No credit card. Built for human-approved AI workflows.

Scroll

Built for the people who close in the DMs — not on a sales floor.

CreatorsConsultantsCoachesAgenciesSolo service providers

Every draft waits for a human to approve the send.

See it in action

An illustrative walkthrough of the 8eightyone workflow.

Open your day, triage new messages, draft the reply, move the deal — the AI preps every move and you approve the send.

TodayLead InboxAI AssistantPipelineAI Copilot
app.8eightyone.com/today

Today

Your follow-ups, ranked — start at the top.

Due today

7

Overdue

2

Proposals

3

Pipeline

$48k

Today's follow-up queue

PF

Proposal follow-up

Proposal Sent

Follow up on the June proposal

Done
BS

Brand shoot inquiry

Discovery Call

Send July availability + package

Done
LT

Logo timeline inquiry

Contacted

Reply with portfolio + logo timeline

Done

Illustrative preview with sample workflow data. No customer data or testimonials are shown.

Why 8eightyone

A CRM that earns its place by day two.

Three design choices that keep the product simple enough to use every day.

Follow-up comes first

Most CRMs are built around a pipeline you feed by hand. 8eightyone is built around the one thing that actually loses clients — the follow-up you meant to send and forgot — and surfaces every open thread before it goes cold.

The AI drafts. You decide.

8eightyone writes the follow-up in your voice and lines up the send. Nothing leaves your account until you read it and approve it — the AI does the typing, never the talking on your behalf.

Running before lunch

Start with a clean workspace, add the lead sources you actually use, and let 8eightyone keep the follow-up queue clear. No complicated CRM setup before the product becomes useful.

The approval moment

Your name only goes on words you've read.

8eightyone reads the thread, writes the next message the way you'd write it, and then stops. You approve, edit a line, or skip. It never sends, books, or replies on its own — so AI saves you the blank page without ever speaking for you.

  • Drafted from the conversation's history and your past replies
  • Held for your approval — send as-is, tweak, or skip
  • Nothing leaves your account automatically
What you get

Everything to run client conversations. Nothing you'll never touch.

Each piece does one job well and stays out of your way.

A Today view that tells you who to message now

Open the app and see one ordered list: the people waiting on a reply, the follow-ups that are due, and the leads that just went quiet — ranked so you start with the conversation most likely to slip.

An AI inbox that reads intent before it becomes a lead

Every new DM gets read for what the person actually wants — a price, a booking, a 'just looking.' You approve who becomes a lead, so your pipeline stays clean instead of clogged with hellos.

Follow-up drafts written in your voice

8eightyone drafts the next message using the thread's history and your past replies, then holds it for your approval. Send as-is, tweak a line, or skip — the choice is always yours.

Assign owners so nothing falls between people

Hand a conversation to a teammate and the whole thread, history, and next step go with it. Everyone sees who owns what — no lead waits on two people each assuming the other replied.

A pipeline light enough to actually keep updated

Move a client through a handful of clear stages with the tasks attached to each. It updates as conversations move, so the board reflects reality instead of last month's good intentions.

Roles and permissions for a real team

Give each person the right access — owner, member, or view-only — so a contractor can work a thread without touching billing, and you stay in control of who can send what.

Tasks tied to the conversation, not a separate app

Set a follow-up for Thursday and it lands in Thursday's Today view, attached to the exact thread. No copying context into another tool, no reminder that's missing the backstory.

How it works

From a messy inbox to a clear next move.

Five steps, start to send.

01

Connect your lead sources

Route supported sources into one Lead Inbox — messaging channels, forms, Gmail, Telegram, webhooks, or custom APIs as your workspace enables them.

02

Let the inbox sort intent

8eightyone reads each new message for what the person wants and queues the real prospects for you to approve as leads.

03

Open your Today view

Start your day with one ranked list of exactly who needs a reply or a follow-up, so you never stare at an inbox wondering where to begin.

04

Review the drafted reply

Read the follow-up 8eightyone wrote in your voice, change anything you like, and approve the send — a human signs off every time.

05

Track it through to closed

Each reply moves the conversation along its stage and sets the next follow-up, so the pipeline stays current without you babysitting it.

Nothing slips.

The whole loop lives in one calm workspace your team actually keeps open.

Channels

Your clients are already messaging you. Bring those threads in.

Supported sources can feed Lead Inbox as they are enabled for your workspace.

WhatsApp Business Platform

Bring Cloud API conversations into a structured lead review flow when your workspace is connected.

Telegram

Route bot conversations into Lead Inbox so your team can accept, reject, and follow up from one place.

Custom APIs and webhooks

Connect forms, lead tools, and internal systems so incoming inquiries become reviewable lead candidates.

Instagram DMs

Planned for production after the required Meta permissions and app review path are ready.

Where it fits

Built for how you actually work — not scaled down from something that wasn't.

The honest difference between 8eightyone and the heavy CRMs.

Heavy CRMs make you build the system first

Salesforce and HubSpot hand you an empty database and a setup project. 8eightyone hands you a working Today list the day you connect a channel.

They're built for sales teams. You're built around conversations.

Forms, quarterly forecasts, and a fifty-field record aren't your job. Reading a DM, sending the right reply, and remembering to follow up are — and that's all 8eightyone optimizes for.

Their AI acts. Ours waits for you.

8eightyone never sends, books, or replies on its own. It prepares the move and holds it for your approval, so your name only goes on words you've read.

You'll keep this one updated

A pipeline that's light enough to maintain beats a powerful one you abandon by month two. 8eightyone stays current because it updates as conversations move.

Product principles

Simple enough to trust. Useful enough to keep open.

What 8eightyone is designed to protect as the product grows.

No fake automation

AI can draft, score, summarize, and prepare work, but sensitive actions stay in review until a person approves them.

No noisy CRM setup

The first screen is Today: follow-ups, overdue work, and the next client touchpoint. Advanced tools stay out of the way until needed.

No pretend proof

This is an early product. Public claims should come from real usage, real customers, and real connected workflows as they go live.

Trust

Your client conversations stay yours.

How 8eightyone handles the data and the sending.

A human approves every send

No message, reply, or follow-up leaves your account without a person reading it first. The AI drafts and suggests — it never speaks for you.

Encrypted in transit and at rest

Conversations are protected with modern encryption end to end, so your DMs and client details are guarded the whole way through.

Permissions you control

Roles decide who can view, edit, send, and manage billing. Add a contractor to one channel without handing over the keys to everything.

Your data isn't the product

We don't sell your conversations or train public models on them. Export or delete your data whenever you choose — no support ticket required.

The next follow-up is the one that closes.Don't let it slip.

Start with Today, keep follow-ups visible, and let AI help prepare the next client touchpoint.